![]() ![]() Re-sync your Fitbit to notice the difference. Look through the different clock faces and choose the one you want to use.ĥ. Select Clock Faces and then All Clocks.Ĥ. Choose your profile photo first, then your device icon.ģ. Open the Fitbit app on your preferred device and select Today.Ģ. If your Fitbit displays a “Clock Error,” you may need to adjust your clock face. How do I change the time face on my Fitbit? This may be the quickest way to adjust the clock on your device. The first step is to link your Fitbit to your smartphone again (you can also use a computer or tablet). If you discover that your Fitbit is out of synchronization, there are two options to resolve the issue. It’s possible that your phone was turned off while you shifted time zones and couldn’t relay the right information to your device. However, there will be instances when your Fitbit’s time will fall behind. In theory, after you’ve done this, you shouldn’t need to make any other adjustments because your location and time zone will be tracked. The first thing you need to do is sync your Fitbit to your cellphone. Finally, click Submit to sync your tracker.įAQs About Fitbit How do I set the correct time on my Fitbit?.Move down to Clock Display Time – this is where you’ll be able to choose your preferred time zone.After you’ve logged in, go to the upper right corner, and select the gear icon.Unfortunately, you will have to go into the Fitbit online site dashboard rather than the Fitbit app to change between 12-hour and 24-hour time zones. If your data is not available on Fitbit’s website or if you think that there is a malfunction with your Fitbit device, please contact Fitbit at (877) 623-4997 or visit /support for troubleshooting assistance.Change Between 12-Hour and 24-Hour Time Zones Check if your data is available on Fitbit’s website ( ).Once connected, your steps should display in your Virgin Pulse account. ![]() Click on the "Connect" button and follow the on-screen prompts to connect your account. Once you have disconnected on both the Virgin Pulse and Fitbit sides, you can then re-establish the connection. You will then need to disconnect from the Fitbit side as well, please find the steps here: How to disconnect your Fitbit device from Virgin Pulse? The page will refresh, you will be disconnected from your Fitbit account (don't worry, your steps are not lost!), and the "Connect" button should display. Scroll down to the Fitbit section, hover over it, and click on the "Disconnect" button. Navigate to the "Devices & Apps" page located under More tab in top-navigation menu.
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